Getting Support / Hours of Operation

Created by C B, Modified on Wed, 13 Dec, 2023 at 2:49 PM by C B

MarketVue's hours of operation


MarketVue support business hours 

For the purposes of contacting our support team, MarketVue's business and production hours are Monday-Friday, 9AM-5PM EST.

Holidays / No production days

The following US holidays are considered no-production days:

  • New Year's Day
  • Martin Luther King Jr. Day
  • President's Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Mental Health Day
  • General Election Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year’s Eve
  • New Year’s Day

When a holiday falls on a weekend day, MarketVue observes it as follows:

  • If it falls on a Sunday, it will be observed on the following Monday
  • If it falls on a Saturday, it will be observed on the preceding Friday

The USPS observes the following federal holidays; this means there will be no progress in the mailstream (nor any scan events) but MarketVue production will take place and support is available.

  • Columbus Day
  • Veteran's Day

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